Glyph International provides end-to-end content management solutions to customers worldwide. With offices in India, North America, and the U.K., Glyph International is staffed with experienced publishing professionals – with a keen focus on technology, design, editorial content, and project management. Glyph International gives you access to resources onshore as well as offshore – offering the highest quality while containing your costs.

editorial

We provide the full range of editorial services, using resources in North America, UK, Europe, Australia, and India. We understand that each product is unique and needs to be evaluated individually to determine the appropriate resources to use

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editorial

Our team of multimedia experts includes designers, programmers, and instructional designers who help create content, design interfaces, and use technology to provide deliverables in the most efficient way

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editorial

From highly automated page production processes for journals to high-end design-intensive workflows for school and magazine publishers – we have teams set up to give you the best quality and turnaround times that meet and exceed your requirements

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People

  • No CSRs: Your production contacts are actively involved in the creation of your products

    • At Glyph International , we don’t believe in the customer service representative. Our production teams are customer facing, giving them ownership of the project and providing you with superior responsiveness and hands-on customer service
  • Fair employment practices mean excellent retention of key personnel
Processes

  • Hybrid Full Service model

    • Onshore and offshore resources give you the best of both worlds: high quality at competitive costs

  • Detail oriented, robust, and customizable processes and workflows

    • Our ISO 9001:2000 accredited facilities use documented workflows to ensure error-free production. These workflows are updated constantly, and new processes are put into place to meet evolving customer needs
Technology

  • The Glyph International development team has developed online workflow management tools, authoring tools, and sophisticated copyediting/XML generation tools that operate both on screen and “behind the scenes” to generate customized solutions. Some of the Solutions created in house include:

    • Concept
    • xTrans
    • InstaTrak
Security

  • Multiple layers of security to protect assets

    • Our ISO 27001:2005 accredited facilities ensure that your data is kept secure
    • xTrans
    • InstaTrak

  • Robust business continuity plan in place

    • New Delhi and Bangalore operate as back-up facilities for each other

testimonial

I enjoyed every aspect of this process and would love for the entire team to work on my next project. The PM was wonderful and I felt that she was very compassionate, supportive and encouraging. I also felt that she was very professional and confident. The copy editor was thorough and extremely detailed. The index had just the right amount of detail. I would love to work with everyone on this team and I think that they deserve an A+ for all of their hard work and devotion to my book. Give them all a big pat on the head and a great big hug from me.

Cengage Learning

testimonial